This page contains support information for owners of Birds of the Western Palearctic Interactive.
Before you contact us, check that your question is not dealt with in the Readme file or the Help pages (also accessible from the same part of the Start menu as the BirdGuides program or from the Help menu within the product).
If you have a problem with BWPi, support is available to registered users by the following means:
- by email - email
- by phone - call 020 8826 0934 (International: +44 20 8826 0934) during office hours
- by post - write to:
Warners Group Publications PLC
The Chocolate Factory
5 Clarendon Road
London N22 6XJ.
If possible, it would help if you can tell us:
- your product name and version number
- the version of Windows or Mac OS you're using
- as much information about the problem as possible, and replication instructions where possible
- a daytime phone number or email address
For information on known issues with the product, click here.
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