This page is used to notify users of known current issues affecting the BirdGuides website and services.
Text messages failing to arrive on BirdGuides Bird Text Alert
19/11/2013: SMS issue now resolved. Apologies for the inconvenience.
19/11/2013: A power outage at our SMS provider may affect text deliveries this morning. They expect the issue to be resolved shortly.
Push notifications failing to arrive on BirdGuides iPhone app
18/11/2013: A further outage, related to an expiring security certificate, has also been resolved. Apologies for the inconvenience.
14/11/2013: Intermittently recurring problem with push notifications finally resolved. Firewall issues on our server.
07/11/2013: Unfortunately the problem, has returned overnight. We're in urgent communication with them to resolve the problem and to prevent further recurrences. Apologies in the meantime.
06/11/2013: The push notifications problem has now been resolved; apologies for the inconvenience.
05/11/2013: We're still investigating the problem, which seems to involve the interface between our systems and Apple; please bear with us.
04/11/2013: There is a problem with push notifications from the iPhone app. We're investigating urgently.